Thank you for shopping Le'Fusion Botanicals. If you feel that your product does not perform the way you want or expect, please let me know. I will issue a full refund of the purchase price (minus shipping, handling, or other service fees) upon the receipt of the remaining unused Le'Fusion product within 30 days from the purchase date.
Unfortunately I cannot receive returns on item over (more than 1/4) used products or product that are not purchased through Le-fusion-botanical.com.
Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and or sale items cannot be returned for a refund.
My goal is to offer you the best shipping options, no matter where you live in the United States.
Processing Time: Order verification, quality check and packaging. All order should ship within 24-48 hours after orders are placed.
Le'Fusion Botanicals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging material and damaged goods before filing a claim.
To return items to Le-Fusion-Botanicals.com, follow these steps:
1. Send an email to [email protected] with your order number (if you don't have it, please specify your name and address) and items to be returned. Unfortunately, I am unable to refund your original shipping charges unless the return was a result of my error.
2. Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment.
3. All return packages must be shipped via UPS, FedEx, USPS and should be mailed to:
163 Partridge Road
Barre, VT 05641
Your return will be processed promptly upon arrival, and I will send you a confirmation by email. Please allow 2-7 business days after return is received for your account to be credited. Original shipping and handling charges are not refundable.