Thank you for shopping Le'Fusion Botanicals. If you feel that your product does not perform the way you want or expect, please let me know. I will issue a full refund of the purchase price (minus shipping, handling, or other service fees) upon the receipt of the remaining unused Le'Fusion product within 30 days from the purchase date.
Unfortunately I cannot receive returns on item over (more than 1/4) used products or product that are not purchased through Le-fusion-botanical.com.
Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and or sale items cannot be returned for a refund.
Shipping
My goal is to offer you the best shipping options, no matter where you live in the United States.
Processing Time: Order verification, quality check and packaging. All order should ship within 24-48 hours after orders are placed.
Shipping charges:
Damages
Le'Fusion Botanicals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging material and damaged goods before filing a claim.
Returns
To return items to Le-Fusion-Botanicals.com, follow these steps:
1. Send an email to [email protected] with your order number (if you don't have it, please specify your name and address) and items to be returned. Unfortunately, I am unable to refund your original shipping charges unless the return was a result of my error.
2. Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment.
3. All return packages must be shipped via UPS, FedEx, USPS and should be mailed to:
Le'Fusion Botanicals
Attn: Returns
163 Partridge Road
Barre, VT 05641
Your return will be processed promptly upon arrival, and I will send you a confirmation by email. Please allow 2-7 business days after return is received for your account to be credited. Original shipping and handling charges are not refundable.