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Thank you for shopping Le'Fusion Botanicals.  If you feel that your Le'Fusion Kind product does not perform the way you want to expect, please let us know. We will issue a full refund of the purchase price (minus shipping, handling, or other service fees) upon the receipt of the remaining unused Le'Fusion Kind product within 30 days from the purchase date.

We unfortunately cannot receive returns on overly (more than 1/4) used products or product that are not purchased through Le-fusion-botanical.com.

Refunds will be credited to the original credit card used for payment. Purchases of gift certificates and or sale items cannot be returned for a refund.

Shipping

Our goal is to offer you the best shipping options, no matter where you live in the United States.

Processing Time: Order verification, quality check and packaging. All order sent to fulfillment should ship within 24 hours after orders are placed.

Shipping charges:

Orders over $20.00 receive free shipping.

Damages

Le'Fusion Botanicals is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging material and damaged goods before filing a claim.

Returns

To return items to Le-Fusion-Botanicals.com, following the steps:

1.    Send an email to [email protected] with your order number (if you don't have it, please specify your name and address) and items to be returned. Unfortunately, we are unable to refund your original shipping charges unless the return was a result of our error.

2.    Pack and seal your return merchandise securely in the original package, if possible. Otherwise, please pack your return in a well-padded envelope or box to prevent damage during shipment.

3.    All return packages must be shipped via UPS, FedEx, USPS and should be mailed to:

Le'Fusion Botanicals

Attn: Returns

163 Partridge Road

Barre, VT 05641

Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 2-7 business days after return is received for your account to be credited. Original shipping and handling charges are not refundable.

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